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Privacy Policy

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Privacy Policy

Last Updated: February 23, 2022

This Privacy Policy applies to the main Site accessed at www.trainballistic.com, in association with Ballistic Performance, LLC.

We are committed to protecting your privacy and using any personal information you provide responsibly. We believe it is important for you to understand what information we collect from you, how it is used, and who will have access to that information.

Information Collected

We do not collect or retain any personal information unless you choose to provide it to us. When you visit our Site www.trainballistic.com, collects and stores non-personally identifiable information such as:

  • the name of the domain from which you access the Internet,
  • the date and time you access our Site,
  • the Internet address of the website from which you linked to our Site.

When you make a purchase from Ballistic Performance, LLC, your credit card information is collected and stored only for the duration of the sale. Your billing and shipping information may be used to provide you with additional product information and offers unless you request not to receive such information.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Link to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information Disclosure

Your information will never be shared by any commercial or social Third Party concern. We may, however, disclose your personal information for the following purposes:

  1. To protect the Site and our rights, to protect ourselves against liability or prevent fraudulent activity, or where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain;
  2. In the event of or in connection with the sale, merger, spin-off, or other corporate reorganization of our corporation, where the information is provided to the new controlling entity in regular course of business;
  3. If required to comply with a subpoena or warrant issued or an order made by a court, person, or body with jurisdiction to compel the production of information, or to comply with the rules or court relating to the production of records; and
  4. If we believe in good faith that a law, regulation, rule, or guideline requires it.

Data Security

To prevent unauthorized use, maintain data accuracy, and ensure the appropriate use of information, Ballistic Performance, LLC has put in place appropriate electronic and administrative procedures to safeguard and secure information collected online. Ballistic Performance, LLC is working to meet or exceed the requirements for the 12 Payment Card Industries (PCI) and Data Security Standards to ensure that any data you provide is secure.

Changes to Privacy Policy

We may change or supplement this Privacy Policy from time to time and we will post revised versions of this Policy on the Site. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy to the Site, as well as to existing information held by us.

Pennsylvania Privacy Rights

Pennsylvania residents have the right to request the following information from businesses with which they have an established business relationship:

A list of the categories of personal information that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes if any.
The names and addresses of all such third parties if any. Ballistic Performance, LLC will collect your address and zip code to facilitate shipping any products you choose to order. Collection of such information is necessary to complete your order.
You may also request that any information collected be deleted and that you are opted out of any further communication or use of your information by this site.

If you are a Ballistic Performance, LLC customer and a PA resident, please contact us at dball@trainballistic.com to request this information. Please note that we are only required to respond to each client once per calendar year.

Refund Policy

Refunds are not available as all products and services from Ballistic Performance, LLC, are downloadable or delivered virtually at point of sale. All subscription services require a 30-day cancellation notice to terminate billing and delivery of virtual content from Ballistic Performance, LLC.

Your Rights Under the GDPR

Please be aware that this is a summary of the rights that you have under the European Union’s GDPR if you are an EU resident. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. You can access your personal data by emailing dball@trainballistic.com

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances, you have the right to the deletion of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to deletion. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, and in relation to the use of your data for direct marketing purposes, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

  • consent; or
  • that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

    and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

    If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

    You may exercise any of your rights in relation to your personal data by written notice to us via electronic email to submitted to dball@trainballistic.com in addition to the other methods specified in this Section.
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